Privacy Policy – Memento Morph

1. Introduction
At Memento Morph, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store.

2. Information We Collect
When you place an order or interact with our store, we may collect:

• Name, billing and shipping address

• Email address and phone number

• Payment information (processed securely through Shopify and payment providers, never stored by us)

• Order history and communication with us

We also automatically collect limited data such as your IP address, browser type, and device information for analytics and site functionality.

3. How We Use Your Information
We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and updates

• Comply with legal, tax, and accounting obligations

• Improve our services and store experience

4. Sharing Your Information
We only share your data with trusted third parties necessary to run our business, including:

• Shopify (our e-commerce platform)

• Payment providers (to process payments securely)

• Shipping carriers (to deliver your order)

• Analytics providers (for site performance)

We do not sell or rent your personal information to third parties.

5. Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations.

6. Your Rights (GDPR & UK GDPR)
If you are located in the European Economic Area (EEA) or UK, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Restrict or object to processing of your data

• Request a copy of your data in a portable format

To exercise these rights, contact us at: info@mementomorph.com.

7. Cookies
Our store uses cookies to enable essential site functions and improve your shopping experience. You can manage cookies through your browser settings.

8. Security
We take reasonable measures to protect your personal data, but please note that no online transmission is 100% secure.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:

• Memento Morph
• Email: info@mementomorph.com
• Hora Siccamasingel 387
• 9721HL Groningen - Netherlands